In unprecedented and uncertain times, you need assurance that you can book a much-needed escape safe in the knowledge that you’ll be covered in the event of Covid-19 interrupting any future plans.
To this, Leisure Resorts and our booking partner Hoseasons commit to offering all our valued bookings a number of options to give you absolute assurance when booking your 2020 short-break or holiday.
Get a full refund if your holiday gets cancelled
You will receive a refund for the full amount you have paid for your booking
Transfer your booking to a later date
Subject to availability, we will help you move your booking to a later date with no admin fees, but please be aware that if the cost of your new accommodation is higher than your original booking, then you’ll be required to pay the difference
Choose an e-voucher to rebook your holiday online
You can request an e-voucher for the amount you have previously paid for your booking. You can then use it to book a new holiday online or use it towards another existing booking. Vouchers issued (up to and including 31st August 2020) will be valid until 31st December 2020 and can be used on holidays departing before 31st December 2021. More information regarding e-voucher options can be found on the Hoseason website.
Book today, and pay 3 weeks before arrival
Designed to give you more time to pay for your holiday during these uncertain times, Hoseasons have moved the balance due date for bookings with arrival dates up to 31st August 2020 to just 21 days before your holiday is due to start.
If you choose to, for whatever reason, cancel your holiday before your balance due date, then Hoseaons will waive any liability for the remainder of the balance and no further amount will be collected from you.
If you choose to, for whatever reason, cancel on or after your balance due date, then you will need to pay the cancellation charges (according to the number of days before the start of your holiday) as set out in the Hoseaons cancellation charges.