COVID-19 Update: 5th January 2021
Government regulations on COVID-19 change frequently. We encourage both our owners and holiday makers to check and understand the relevant regulations applicable to you, your location, your destination and the make-up of your party as it is your responsibility to comply.
Following the latest Government Tier announcement (5th January), it is with great disappointment that we announce the temporary closure of ALL Leisure Resorts parks with immediate effect and until further notice.
Regrettably, this means all parks and their facilities will remain closed, by law, from 5thth January 2021 and will remain so until the Government advises otherwise.
We encourage all our valued owners and holiday makers to visit the latest Government guidance.
For holiday home owners at Lakesway, Rivers Edge or Ullswater Heights
Unfortunately, you will be unable to use, or visit, your holiday home for the duration of your park closure.
Further information, updates and announcements will be shared via email and other usual channels as and when required.
Should any owner have any questions, please do not hesitate in contacting your park General Manager.
For holidaymakers at Aysgarth Lodge Holidays & Ullswater Heights
If you have a holiday booking with us which will be affected by the lockdown, Hoseasons will shortly be in contact with you confirming options to (a) move your booking to a later date or (b) receive a full refund.
Should you have any queries please contact our Customer Experience teams using the details below.
Please be aware we are operating with a limited number of team members, so we will try to get back to you as quickly as possible.
To find out more please click here
Aysgarth Lodges: Aysgarth@leisureresorts.co.uk
Ullswater Heights: Ullswater@leisureresorts.co.uk
Aysgarth Lodges: 01969 663 268
Ullswater Heights: 01768 800 857