Phil and Andrea Williams
Owners at Aysgarth Lodges since 2024
Andrea and Phil first discovered Aysgarth Lodges in 2019 when searching for a short break with a hot tub. Over the years, they returned six times, each stay reinforcing their love for the park. Their repeated visits ultimately inspired them to take the next step and purchase their own lodge in 2024.
Before deciding to buy, Andrea and Phil explored other parks, but Aysgarth consistently drew them back. Even though the journey from home is over two hours, the comfort and quality they experienced made the travel time feel like nothing. When it came to ownership, they found the process straightforward. The contracts were uncomplicated, and the included benefits, such as Wi-Fi and security, were key factors in their decision.
“Leisure Resorts is family owned, and honestly, as owners of a family business ourselves we could see how they have a customer first approach to service. It’s not always perfect first time or every time, but the overall experience is exceptional.”
For Andrea and Phil, the personal touches during handover made the experience truly memorable. The team remembered the details they had shared during the buying process, presenting gifts that were thoughtful and meaningful. These gestures highlighted the customer-first approach and the care we take to ensure each owner feels valued.
Throughout the buying journey and beyond, Andrea and Phil appreciated how approachable and helpful the team was, making the transition to ownership smooth and enjoyable.
“Based on my experience I would highly recommend Leisure Resorts for lodge ownership.”
For Andrea and Phil, Aysgarth Lodges has become more than a holiday destination, it’s a place to unwind, enjoy the surroundings, and feel part of a welcoming community. If you’re considering lodge ownership, the Leisure Resorts team are on hand to guide you through a seamless, rewarding experience, just as they did for Andrea and Phil.